Our Process

Our secure client portal makes it easy to get started and stay connected. From onboarding to delivery, everything—messages, files, contracts, and forms—is organized in one place for a smooth, transparent experience.

  • Two people shaking hands against a plain light gray background.

    Step 1 - Introduce Yourself

    Begin your Metrosuite homeownership journey by simply submitting our user-friendly contact form. Upon receipt, our responsive team of experts will review your property for eligibility and reach out to address your inquiries.

  • A woman with long blonde hair, glasses, and a black blazer is sitting on a brown couch, talking on a cell phone, with a laptop open in front of her. There are green plants and a window behind her.

    Step 2 - Discovery Call

    Engage with us one-on-one to find the home that best suits your needs, budget, and property. Generally, we discuss our general process and timeline with homeowners at this stage.

  • Modern living room with a gray sofa adorned with yellow and patterned pillows, a green armchair, a wooden sideboard with black candle holders and a vase, a large wall-mounted TV, artwork, and a large window with white framing.

    Step 3 - Visit Our Showroom

    We are proud to offer our customers the opportunity to experience a full-size Metrosuite garden suite in a climate-controlled setting. Our showroom, just north of Toronto in Richmond Hill, is currently available by appointment only. If you are considering an garden suite purchase, we strongly suggest you make the time to see, touch, and feel an actual Metrosuite in person.

  • Two people, a man in an orange safety vest and a woman in a patterned shirt, are examining blueprints on a table in an office or conference room.

    Step 4 - Feasibility & Sign-Off

    Our expert Metrosuite team will conduct a thorough on-site feasibility assessment of your property. This crucial evaluation ensures that the garden suite is a perfect fit for your space, taking into account the unique characteristics and constraints of your land. This on-site visit is complimentary and requires no commitment.

  • Person in blue jeans and work boots using a shovel to move dirt or gravel on a construction site with rocks and heavy machinery in the background.

    Step 5 - Factory & Site Work

    After signing the contract, our permitting team will begin getting the building permit. We will clear the site and lay the foundation. If needed, we can remove sheds, trash, or waste by demolishing and hauling them away. We prioritize keeping trees, only removing them if necessary. Once the home is completed and transported to the site, we will take care to crane it over your home safely into place.

  • Modern tiny house with a wooden deck, outdoor seating, surrounded by greenery and flowering bushes, evening lighting

    Step 6 - Enjoy Your New Space

    A Metrosuite representative will be on-site to assist with the final Tarion inspection and the local municipality to secure your warranty and occupancy certificates, respectively. And with that, you’re done! The entire process, from start to finish, takes as little as four to six months from receiving a permit.

A truly seamless process.

We take care of the details, so you don’t have to.